Fulfillment and Refund Policy

Welcome to TestBoxAI, where we are committed to providing a seamless and satisfactory experience to our valued users. We understand that sometimes circumstances may arise where you may need to request a refund. In this policy, we outline our guidelines regarding fulfillment, cancellations, and refund requests. Please take a moment to familiarize yourself with the following sections to ensure a smooth and transparent process.

Refund Eligibility

At TestBox, we strive to offer high-quality practice tests and content to assist our users in their learning journey. If, however, you find yourself dissatisfied with your purchase, you may be eligible for a refund. To qualify for a refund, the following conditions must be met:

a. Cancellation within 3 Days: You must request a refund within 3 days of your initial purchase. Refund requests made after this period will not be considered.

b. Unused Content: Refunds are only applicable for unused content or services. If you have accessed or completed any practice tests, the content will be considered used, and a refund will not be provided.

c. Technical Issues: If you encounter technical issues or errors that prevent you from accessing the content, please contact our support team for assistance before requesting a refund.

How to Request a Refund

To initiate a refund request, please follow these steps:

a. Contact Customer Support: Reach out to our customer support team via [contact email or form] within the 3-day refund window. Describe your issue and provide relevant details.

b. Verification: Our team will review your request and may ask for additional information to verify eligibility.

c. Refund Processing: Once your refund request is approved, we will process it promptly. Please allow a reasonable time for the refund to be credited back to your original payment method.

Refund Exceptions

While we aim to accommodate refund requests within our policy, there are certain scenarios where refunds may not be granted:

a. Violation of Terms: Refunds will not be provided if your request is a result of a violation of our Terms of Use.

b. Repeated Refunds: Multiple refund requests for the same content may not be honored.

Contact Us

If you have any questions or concerns regarding our Fulfillment and Refund Policy, please do not hesitate to contact us at [contact email or form]. Our dedicated support team is here to assist you and ensure your experience with [Your App Name] is as positive as possible.

Changes to this Policy

TestBox reserves the right to update or modify this Fulfillment and Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Please check this page periodically for updates.